DETUROPE - The Central European Journal of Regional Development and Tourism 2019, 11(1):95-116 | DOI: 10.32725/det.2019.006

How People in Zala County See Security in Tourism

Erzsébet Péter, Kornél Németh, Andrea Katona, Nikoletta Göllény-Kovács, Ildikó Lelkóné Tollár
University of Pannonia, Nagykanizsa Campus, Institute of Applied Management Sciences

Keywords: tourism, security, consumer demands

Events all around the world bring new challenges not only to tourists and tourism professionals, but also to law enforcement agencies. Today's new law enforcement challenges include, besides general police tasks, the elimination of terrorist threats in tourist destinations and at special events. Professional difficulties involve the lack of local knowledge of the stationed personnel, the estimated time of arrival at the venue, and the limitations of observation and communication in large crowds. The study, among other things, seeks to find out how recent events have influenced the leisure habits in tourist destinations and event venues, furthermore, whether news in the media generate a sense of security or mistrust in humans. If we go beyond the classical sense of security that is the freedom from unlawful acts, namely, from terrorist attacks, we should also mention many elements of technical security. The broad sense of security includes safety of the environment (built and natural), consumption and health. However, we can take a different view. Not only the tourists' safety needs to be emphasized and focused on, but safe tourism is also important for the residents in the tourist destination. In addition, there is an emerging trend that prefers nature and tranquility to busy cities and resorts bustling with tourists. The research seeks to find out what factors affect the employees in Western Hungary and the consumer behavior in tourism in Zala County, along with the cultural and social characteristics and the psychological needs (e.g.: motivation, perception, attitudes). How consumers see the security of tourism and what are the aspects that may be important when choosing a holiday destination. What kind of responses the agencies in tourism sector have had for security issues in recent years, which can prevent problems and increase the sense of security for those who want to relax.

Published: March 31, 2019  Show citation

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Péter, E., Németh, K., Katona, A., Göllény-Kovács, N., & Lelkóné Tollár, I. (2019). How People in Zala County See Security in Tourism. DETUROPE - The Central European Journal of Regional Development and Tourism11(1), 95-116. doi: 10.32725/det.2019.006
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