DETUROPE - The Central European Journal of Regional Development and Tourism 2020, 12(1):4-21 | DOI: 10.32725/det.2020.001
A relatively small but growing group of migrants nowadays are people moving to countries that are better known as migrant-sending locations. These voluntary migrants - frequently retired persons - decide on moving mostly in the hope of a better life quality they think to find abroad rather than in their own country. The property purchase of foreigners therefore related to this kind of migration, and relatively little attention is being paid to this kind of voluntary, lifestyle migration, though it can have a significant economic and social impact on the host country. Foreign property owners and several persons who are in contact with these foreigners...
DETUROPE - The Central European Journal of Regional Development and Tourism 2020, 12(1):22-40 | DOI: 10.32725/det.2020.002
Today's society is increasingly fascinated by new smart technologies, and the concept of smart cities is reflected in urban planning both in the rich cities of the developed world and in the cities of the former post-socialist countries. The paper, which is methodologically based on results of qualitative interviews with key experts and analysis of available data and information, pay attention to the challenges that are connected with application of the concept of smart cities in post-socialistic urban space. We use the case of ©pitálka project, located in Brno, the Czech Republic to show, how difficult is the transformation of a concrete urban neighbourhood...
DETUROPE - The Central European Journal of Regional Development and Tourism 2020, 12(1):41-63 | DOI: 10.32725/det.2020.003
This essay gives an inside view of the customers' changing needs through the positive effects of religion and culture generated by globalization.The goal was to find out the correlation between the number of restaurants based on different religions (israelites and muslims) in Budapest and the changing number of the followers of these religions. By researching the customer needs, the tendency of daily customer needs is presented through the offers of these restaurants.The results can be useful for those who are planning to open a religion based restaurant in Budapest, or who are interested in a unique gastronomic experience offered by the Hungarian...
DETUROPE - The Central European Journal of Regional Development and Tourism 2020, 12(1):64-84 | DOI: 10.32725/det.2020.004
This study provides a critical review of the instruments developed for measuring service quality in restaurants. However, this study reviews the researches to examine the relationships between service quality, customer satisfaction (CS), and customer loyalty (CL) in restaurants. It is revealed that there are many attempts to develop instruments that aim to measure service quality in restaurants. SERVQUAL instrument, which measures service quality (SQ), has been used in many studies related to the tourism industry. However, the SERVQUAL is directly used as the basis of the SERVPERF and DINESERV instruments. Besides, since the GRSERV and CFFRSERV scales...
DETUROPE - The Central European Journal of Regional Development and Tourism 2020, 12(1):85-101 | DOI: 10.32725/det.2020.005
Ecotourism is one of the most popular sectors in the modern tourism industry. Eco-entrepreneurship is a recent development in entrepreneurial society. These two sectors together attempt to solve the environmental and socio-economic problems. This paper analyzes eco-entrepreneurs organizational factors for community ecotourism development in the case of Kabani community ecotourism organization. The study comprised of both secondary and primary data. For primary data, the author conducted a field study research with community members of a small-scale eco-entrepreneurial organization, Kabani Community Tourism between October to December 2017. For secondary...
DETUROPE - The Central European Journal of Regional Development and Tourism 2020, 12(1):102-118 | DOI: 10.32725/det.2020.006
Good quality services mean an advantage in competition; they help to keep old guests and to receive new ones. For a provisional enterprise, guest satisfaction is not only an objective but also an effective marketing tool, knowing that the repeated purchases and recommendations of a satisfied, loyal customer can be very effective marketing methods. But does high quality of services and satisfaction really guarantee the loyalty of spa guests? In order to receive an answer to this, we have questioned 300 Hungarian guests of Hévíz Spa in the dimensions of service quality, satisfaction and loyalty. We have evaluated the replies of 164 medical guests and...
DETUROPE - The Central European Journal of Regional Development and Tourism 2020, 12(1):119-135 | DOI: 10.32725/det.2020.007
Background: A wide range of food allergies is now more or less commonplace in many people. The number of people with these food restrictions has increased several over recent decades. When making purchases, these consumers ask and require non-standard and specific types of food. There are some limitations and risks associated with eating food while travelling. The specific food allergy, in this case, is gluten intolerance, which is used to show the behaviour of consumers in restaurants. Aim: The study aimed to identify the factors influencing the purchases of gluten-free foods, and to propose ways to tailor services in restaurants to the target group...
DETUROPE - The Central European Journal of Regional Development and Tourism 2020, 12(1):136-153 | DOI: 10.32725/det.2020.008
More and more tourists have visited places linked to mortality, catastrophes, or distressing events that led to the increased popularity of the niche market called dark tourism. Dark tourism cannot be considered as a new phenomenon; however, the interest in destinations associated with death is undoubtedly soaring. In the recent years, especially as a consequence of the considerably huge power of (social) media, dark tourism has gained more attention again, not only of the tourists but also of the academic researchers. Most of the time, ethical and moral issues are mentioned concerning dark tourism, but the risks threatening dark travelers are also...