DETUROPE - The Central European Journal of Regional Development and Tourism 2022, 14(1):111-127 | DOI: 10.32725/det.2022.006

Examining a menu on the basis of the Kasavana - Smith model in a Hungarian restaurant

Zsuzsanna Ivancsóné Horváth, Csaba Kőmíves, Júlia Nagy-Keglovich, Éva Happ
Széchenyi István University, Egyetem tér 1., Győr, Hungary

Gastronomy is currently undergoing a renaissance, different gastronomic trends influence the way menus are set up. The purpose of this study is to investigate the menu of a restaurant in a Transdanubian city in terms of sold portions and margins. After an unstructured interview with the manager, the breadth and depth of the offer were investigated. Then the data were examined, based on the restaurant's menu selection, traffic and cost data with the help of time series analysis. During the processing of time series data, the analysis takes into account seasonality and compares the same terminology of the years studied. With the turnover and cost data, the Kasavana and Smith portfolio analysis method was used and based on the margin and the number of portions sold, the Menu engineering worksheet was used to create the data series for the presentation. The research provides a detailed picture of sales decisions for the period 2016-2019. The results of the examination show that reducing the selection and offering special dishes are in line with the gastronomical trends, but not necessarily with the location of the restaurant and the needs of its target audience. Using the model, seasonality was examined for the first time, which did not prove that restaurant guests were looking for seasonal food. With a well-selected menu – which is one of the most important marketing communication tools - the restaurant is able to influence guests' food choices. Proper use of colours, shapes and prices all affect the guest's subconscious mind, which is responsible for a large percentage of decisions. The character of the restaurant and its guests are usually determined by the dishes on the menu. In the case of the investigated restaurant the solution could be to tailor the prices to the target group and to strengthen the marketing communication. The restaurant — taking advantage of the large space — can be used to serve different target groups by sharing the room.

Keywords: menu, Kasavana-Smith, matrix, restaurant.

Published: July 1, 2022  Show citation

ACS AIP APA ASA Harvard Chicago Chicago Notes IEEE ISO690 MLA NLM Turabian Vancouver
Ivancsóné Horváth, Z., Kőmíves, C., Nagy-Keglovich, J., & Happ, É. (2022). Examining a menu on the basis of the Kasavana - Smith model in a Hungarian restaurant. DETUROPE - The Central European Journal of Regional Development and Tourism14(1), 111-127. doi: 10.32725/det.2022.006
Download citation

References

  1. Bayou, M. E., Bennett, L. B. (1992). Profitability analysis for table-service restaurants. The Cornell Hotel and Restaurant Administration Quarterly, 33(2), 49-55. doi: 10.1016/0010-8804(92)90082-G Go to original source...
  2. BCG matrix: Retrieved from http://mediapedia.hu/bcg-matrix
  3. Borda, J., Sándor L., Szabó E., Szigeti A. (1993). Gasztronómiai Lexikon, Budapest: Mezőgazda Kiadó., p.131.
  4. Cohen, E., Mesika, R., Schwartz, Z. (1998). A multidimensional approach to menu sales. Praxis, 2(1), 130-144.
  5. Dunszt K., Ónodi F., Oriskó F., Török I. J. (2005). Vendéglátó technológia, Budapest: Képzőművészeti Kiadó
  6. Frei, B.T. (1995), The menu as a moneymaker, Restaurant and Institutions, 105(6), 144-146.
  7. Goldstein, J. (1997), Changing menu formats, Restaurant and Institutions, 81(4), 28.
  8. Hayes, D.K., Huffman, L. (1985). Menu Analysis: A better way. Cornell Hotel and Restaurant Administration Quarterly, 26(3), 64-70. doi: 10.1177%2F001088048502500412 Go to original source...
  9. Horton, B. W. (2001). Labor and menu category: Effects on analysis. FIU Hospitality and Tourism Review, 19(2), 35-46.
  10. Ivancsóné Horváth Zs., Kőmíves, Cs. (2018). A Rábaköz és a Szigetköz gasztronómiai gyökerei. In: Kupi, M.;Printz-Markó, E.; Ivancsóné, Horváth Zs. (szerk.) "Út" a XXI. században. IX. Nemzetközi Konferencia. Széchenyi István Egyetem Kautz Gyula Gazdaságtudományi Kar, (pp. 239-250). Győr.
  11. Kasavana, M. L., Smith, D. I. (1982). Menu engineering: A practical guide to menu analysis (1st ed.). Okemos, MI: Hospitality Publications
  12. Kőmíves, Cs. (2018). Culinary heritage in Győr and its surrounding area. In: Anne-Marie, Lebrun (szerk.) Proceedings 4th International Conference EATSA : Challenges of tourism development in Asia & Europe Dijon, Franciaország : EATSA, (2018) pp. 56-64., doi: 10.20319/pijss.2017.32.234245 Go to original source...
  13. Linassi, R., Alberton, A., Marinho, S. V. (2016): Menu engineering and activity-based costing, International Journal of Contemporary Hospitality Management Go to original source...
  14. Main, B. (1995), Mastering menu psychology, ID: The voice of Foodservice distribution, Vol. 31 No. 7, pp. 28-30.
  15. Miller, J. (1980). Menu pricing and strategy. Boston, MA: CBI Books.
  16. Pavesic, D. (1983). Cost-Margin analysis: A third approach to menu pricing and design, International Journal of Hospitality Management, 2(3), 127-134. doi: 10.1016/0278-4319(83)90033-6 Go to original source...
  17. Sandeep, M., Vinti, D. (2009). Application of Kasavana & Smith Menu Engineering Model to menu of a resort restaurant - A case study approach. JOHAR, 4(1), 41.
  18. Sándor, D. (2007). Tájjellegű ételek megjelenésének elemzése a dél-dunántúli turisztikai régió ételválasztékában. Budapesti Gazdasági Főiskola-Magyar Tudomány Napja, (pp. 194-208). Budapest.
  19. Scanlon, N.L. (1995), Marketing by menu, John Wiley & Sons, New York, NY.
  20. Taylor J.J., Brown, D.M. (2007). Menu Analysis: A Review of Techniques and Approaches. Hospitality Rewiew. 25(2), 6.
  21. Voleszák, Z. (2006). Pincér ismeretek. Sopron: POKJO61.
  22. 4/2009. (I. 30.) NFGM-SZMM együttes rendelet a termékek eladási ára és egységára, továbbá a szolgáltatások díja feltüntetésének részletes szabályairól. Retrieved from https://net.jogtar.hu/jogszabaly?docid=a0900004.nfg (accessed on 30.11.2019.)
  23. 1997. évi CLV. törvény a fogyasztóvédelemről. Retrieved from https://net.jogtar.hu/jogszabaly?docid=99700155.tv. (accessed on 30.11.2019.)

This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits use, distribution, and reproduction in any medium, provided the original publication is properly cited. No use, distribution or reproduction is permitted which does not comply with these terms.